I should recommend this book to one of the conference participants I encountered today...
Everybody was crowding around the refreshment area after the session, getting tea or coffee. One small cluster of women already got their drinks but were standing right next to the table, blocking everybody else, and chatting, totally clueless... I smiled and said, "Excuse me, please." The response?! A glare and "SOOOORRRY!" Then she went back to the conversation! The other two women did not even bother!!! I was furious and so just squeezed behind them to get my coffee. After three hours of advance stats, I was not about to be timid! :) I needed my coffee, STAT!!! :)
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